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Job Purpose

  • Ensure to meet and exceed customer expectation in the area of Supply (Service Rate), Order Control management
  • Ensure proper updated Master data availability in the ERP system (E1)

 

Your main responsibilities will be

  • Ensure realization of service ratio, minimize backorders and correct documentation and proper data management
  • Coordination of customer meetings (Preparations, customer relationship management and follow up actions)
  • Analyze supply problems, represent customer voice and propose actions to solve and prevent
  • Direct window to customer order control (provide timely supply information)
  • Ensure timely delivery, correct documents, manage supply risks
  • Daily processing and handling of wrong deliveries
  • Create manual invoices and support debtor issues
  • Debtor control
  • Phase Inn / Phase Out management to avoid dead-stock
  • Stock management (analyses, reporting, sell out and action follow up)
  • Data life cycle management.

Requirements:

The ideal candidate has:

  • MBO level obtained through education and/or experience.
  • Willingness to learn if the job-requirements are not yet met.
  • Interest in learning ERP systems preferably Oracle Enterprise One
  • Experience in office package: Excel, Word, PowerPoint, MS projects

 

Language

You are fluent (written and verbal) in English, Dutch is recommended

 

We offer you

  • A challenging working environment within a diverse, international context
  • Collaboration with colleagues from many different nationalities
  • Attractive working conditions and competitive benefits
Vacature:
Customer Service Representative
Uren per week:
40
Betrekking:
fulltime
Plaats:
Weesp
Periode:
Onbepaalde tijd

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